Policies and Procedures
PLEASE READ THOROUGHLY BEFORE PURCHASING
Under NORMAL circumstances we ask for 7-10 business days for shipping of physical products (T-Shirts). Even though our times are much quicker and more time efficient than this amount, this allows for a fair processing time for both parties. DUE TO COVID-19 we are subjected to experiencing extreme printing and shipping delays. This could potentially result in your order taking up to 24 business days. If you have a deadline you would like to have your order by, please contact us before ordering so we can better assist you.
Return & Exchange Policy
Please note that our items are non-refundable. Due to the nature of our items and services we do not provide refunds, this is a strict policy. However we are happy to correct any errors that may be result of a Boss Strategist defective product. In the unlikely event this occurs please contact us and let us replace the item for you! This process may take up to 10 business days (or 24 business days during the Covid-19 pandemic). You will have 5 business days after a completed or received order to request edits or report a defective product. After 5 Business days no corrections will be made.
*We will not accept exchanges or replacement requests for any reason other than a Boss Strategist error or defective product.*
*We do not allow cancellations of any kind. No items or services will be refunded.*
FAQ (Frequently Asked Questions)
Q: How secure is my payment?
A: All orders go through PayPal or Square, the safest and securest way to pay for items online. Both uphold strict policies and guidelines to ensure that each customers purchase is secure.
Q: What sizes do you carry?
A: We have every size from infants to teens for children. For adults we have sizes XS - 5X however, we do not list every size for every shirt because they are in limited colors.
Please contact us to place an order for your size.
Q: How long will my order take?
A: We ask that you allow us 10 business days to receive your order however, in most cases we quote 4-5 business days. Our suggested order day is Sunday. Most orders received on these days are delivered by Friday.